OBJECTIVE

Project Manager for digital and/or print publishing. My objective is to contribute extensive technical, production, and management skills in the web and traditional publishing industry to your product.

Summary

  • Management of project schedules, deliverables, budget. Direct onshore and offshore vendors extending across both print and digital platforms
  • 9 years experience in production and project management for high-visibility, high-volume e-commerce websites
  • Proactive on-time completion of multiple web development projects by integrating the needs and resources of product owners, creative, front- and back-end engineers, marketing, QA, customer service, writers, and IT managers
  • Detail-oriented, strong research, analyzing, testing, planning and reporting skills
  • Multi-tasker in a fast-paced results- and revenue-driven environment
  • Strong written and verbal communication skills
  • Creative collaboration in agile-style environment

JOB HISTORY

ErgoDirect, San Carlos, California spacer2015 current part time
ErgoDirect is an online provider of premier ergonomic furniture and devices.
  • Photoshop image editing
  • Permission-based html email marketing
  • Marketing program contributor
Cengage Learning, San Francisco, California spacerMarch 2007 to April 2014
Cengage Learning delivers highly customized learning solutions for colleges, universities, professors, students, reference centers, government agencies, corporations and professionals around the world. Current trends include MindTap™, creating media-neutral content through XML technology, and developing hybrid and customized media.
Content Project Manager - Global Production and Manufacturing Services
  • Manage production and manufacturing of digital assets for eLearning and case bound 4-color textbooks
  • Manage offshore vendor services
  • Coordinate compositing, manufacturing
  • Control budget, specifications, schedules
  • Direct XML-based workflow for simultaneously producing print and digital outcomes from manuscript
  • Reporting vendor issues and following through with solutions
  • Work collaboratively with editorial, manufacturing, archivists, art directors, project managers, permissions acquisition and authors. Responsible for outsourcing and managing work at Cengage-approved offshore and North American vendors, following a media-neutral, XML-based digital workflow. Directly accountable for ensuring that assigned projects are delivered on schedule, in line with editorial specifications, standards and within budget in order to achieve financial targets.
ErgoDirect, San Carlos, California spacer2006 - 2007
ErgoDirect is an online provider of premier ergonomic products.
  • Web Producer
  • Permission-based email marketing
  • Content management
  • Copywriting, marketing development, web page design, product research, SEO
FriendFinder, Palo Alto, Californiaspacer2004 - 2006
FriendFinder, Inc. is the world's largest operator of dating and social networking websites with over 30 million active members. FriendFinder, Inc. offers over 20 multicultural sites in 10 languages, and has 3,000 affiliates. It also powers online dating personals for websites such as SFGate, The Onion, LA Weekly and Salon.
Project Manager, Web Producer
  • Produced functional specifications for new and/or enhanced features
  • Designed lean, leveraged back-end solutions
  • Administered 10 A/B tests per month
  • Managed 12 bi-weekly projects per month
  • Managed 8 cross-functional teams per month
  • Contributed to Wiki knowledge base
  • Technical writing for Help and Customer Service training documents
CMC Consulting, Redwood City, Californiaspacer2004 to 2004
Assisted companies to improve natural rankings through search engine optimization, and presentation through UI improvements.
Project Manager, Web Producer
  • 2 new websites launched
  • 1 new client the first month
INVESTools, Inc., Menlo Park, Californiaspacer1995 to 2004
Investools, Inc. is an e-commerce website which provides investment education and advice in the form of newsletters, hotlines, workshops, online tools, and special reports to individual investors.
Web Production Manager
  • Increased production from 17 to 40 per month, achieved profitability within 3 months, generating 1.2 million annually
  • Managed content acquisition, production and publishing of investment material on the web, and via HTML email marketing
  • Established and maintained relationships with publishers, in house and third party marketing persons
  • Built web pages from specifications designed by web developers
  • Hired, supervised, trained
  • Co-created design deliverables with in-house and third party staff
  • Project management, multi-tasking
  • Deployed content on strict timetable
Bioventure Publishing, Inc., San Mateo, Californiaspacer1993 to 1995
Publishing company serving the biotechnology community
Production Manager
  • Collaborated with editor, art director, printer, salesperson, and vendors to produce 1 monthly magazine and 2 monthly multi-page reports
AREAS OF EFFECTIVENESS
Technical Knowledge
  • Understand tagging and templating systems, and have working knowledge of the relationship of Perl and MySQL to dynamic web page delivery
  • Hand-html coding, and a basket of web-publishing software (HTML, CSS, FTP)
  • Knowledge and experience with web-optimized graphics and cross-browser issues (banners, collateral marketing images, illustrations)
  • Utilize PDF technology for content delivery and communication
  • Technical writing: S.O.P.'s, FAQs, training documents, knowledge base, Help, templates
  • Software testing, procurement, deployment
  • Content management systems
  • Project management software
Communication
  • Empower stakeholders to move forward through the development process
  • Responds to the varying needs of a variety of personalities
  • Collaborate with web developers, editors, QA, writers, and management staff
Organization
  • Timeline supervision and control
  • Analytical maturity
  • Work cross-functionally in matrix environment
  • Process-oriented
  • Waterfall and agile project management skills (prioritization, scheduling, trafficking, reporting, testing, resource allocation, post-mortem)
Motivation
  • Independence in judgment
  • Solution driven
  • Sense of responsibility
  • Ongoing practice of self development
Online Marketing
  • Ability to translate marketing concepts into working pages
  • UI problem solving
  • Cost effective solutions
  • Strategy and testing
  • Affiliate and sponsored link programs
  • Client focus
Tools
  • Dreamweaver
  • • Dreamweaver
  • • Illustrator
  • • Dreamweaver
  • • Flash
  • • Dreamweaver
  • • Dreamweaver
  • • Unity Mail
  • • Dreamweaver
  • • HTML Validator Pro
  • • Dreamweaver
  • • Microsoft Outlook
  • • Dreamweaver
  • • Dreamweaver
  • • Constant Contact
PROFESSIONAL DEVELOPMENT WORKSHOPS and CLASSES
  • Web Design Fundamentals, Lynda.com
  • • Agile Project Management Essentials, Skillport
  • • How to Motivate, Manage and Lead a Team
  • • Influencing Without Authority
  • • Facilitating Dynamic Meetings
  • • Project Management Essentials
  • • Managing Difficult People
  • • Building Instant Rapport
  • • Personal Effectiveness
  • • Performance Excellence I
  • • Managing from a Distance
  • • Creating Mutual Value
  • • Professional Effectiveness Program, Novaworks
  • • Communicating, Team Building, and Problem Solving, Novaworks
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